Privacy Policy
Last Updated: 3 August 2025
This Privacy Policy explains how Zimbabwe Diaspora Initiative ("we," "us," or "our") collects, uses, and protects your personal information when you use our platform and services.
1. Information We Collect
We collect information to provide better services to our diaspora community:
- Account Information: Name, email, phone number, country of residence
- Financial Data: Investment amounts and preferences (processed securely)
- Technical Data: IP address, device information, browser type
- Usage Data: How you interact with our platform
- Communication Records: Emails, support tickets, and chat logs
2. How We Use Your Information
- Facilitate secure investments and transactions
- Provide personalized service to diaspora members
- Improve our platform based on community needs
- Comply with financial regulations
- Communicate important updates and opportunities
3. Data Protection Measures
We implement robust security measures:
- Bank-level 256-bit SSL encryption
- Regular security audits
- Limited access to personal data
- Secure data storage with leading cloud providers
4. Data Sharing
We only share data when absolutely necessary:
- With financial institutions for transaction processing
- With legal authorities when required by law
- With service providers under strict confidentiality agreements
We never sell your personal information.
5. Your Rights
As a user, you have the right to:
- Access your personal data
- Request correction of inaccurate information
- Delete your account and personal data
- Opt-out of marketing communications
- Withdraw consent for data processing
6. Data Retention
We retain your information only as long as necessary:
- Active accounts: Until you request deletion
- Financial records: 7 years (for regulatory compliance)
- Inactive accounts: 3 years after last activity
7. International Data Transfers
As a diaspora-focused platform, your data may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws.
8. Changes to This Policy
We may update this policy as our services evolve. Significant changes will be communicated to all members via email.
9. Contact Us
For privacy-related inquiries or requests:
Data Protection Officer
Zimbabwe Diaspora Initiative
info@zimdiaspora.org
(Mon-Fri, 8AM-4PM CAT)